SIS Connectivity Issues

Incident Report for CSIU

Resolved

We are aware of an issue that affected some clients using the eSchoolData Student Information System that resulted in a brief outage this morning. We have investigated and believe that we have identified the source of the issue and have implemented a resolution. We consulted with the hardware vendor and rolled back an upgrade that was applied yesterday evening. We are working with the vendor to identify the cause of the issue, as it should not have resulted in any disruption. We apologize for the inconvenience.

Posted Feb 23, 2023 - 10:49 EST

This incident affected: eSchoolData Student Information System (SIS).