FIS Reporting Services

Incident Report for CSIU

Resolved

FIS reporting services for clients have been fully restored.

Posted Oct 23, 2023 - 14:48 EDT

Update

We have identified the issue and have implemented the remediation.

Posted Oct 23, 2023 - 14:30 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 23, 2023 - 13:56 EDT

Investigating

This morning, the CSIU FIS software is currently experiencing issues when trying to produce reports in the FIS system. Our team is currently working to diagnose and resolve the issue with the highest priority. We apologize for this inconvenience.

Thank you for your patience and understanding.

Posted Oct 23, 2023 - 11:46 EDT

This incident affected: Financial Information System (FIS).